Cozyplace: Booking Made Easy

Cozyplace: Booking Made Easy

Simplifying Bookings for Private Cinema Experiences.

Simplifying Bookings for Private Cinema Experiences.

Client

Client

COZYPLACE

COZYPLACE

Year

Year

2025

2025

Skills

Skills

User Research and Analysis, Interaction Design, UI/UX Design, Prototyping, Information Architecture, Visual Design, Usability Testing, Content Strategy, Mobile-First Design, Design System Creation

User Research and Analysis, Interaction Design, UI/UX Design, Prototyping, Information Architecture, Visual Design, Usability Testing, Content Strategy, Mobile-First Design, Design System Creation

Overview
Overview

Cozyplace is the market leader for private movie room experiences in Singapore, providing a cozy space to enjoy Netflix and other streaming services. Their existing booking system spanned two separate websites and a 5-page user flow, leading to confusion, high abandonment rates, and a heavy reliance on manual bookings. This case study outlines how I redesigned their experience into a unified, mobile-friendly, one-page booking system, simplifying the process while elevating the brand experience.

Cozyplace is the market leader for private movie room experiences in Singapore, providing a cozy space to enjoy Netflix and other streaming services. Their existing booking system spanned two separate websites and a 5-page user flow, leading to confusion, high abandonment rates, and a heavy reliance on manual bookings. This case study outlines how I redesigned their experience into a unified, mobile-friendly, one-page booking system, simplifying the process while elevating the brand experience.

Service

Service

UI/UX Design

UI/UX Design

Visual Design

Visual Design

Information Architecture

Content

Duration

Duration

1 month — Launching in 1–2 months , Freelance Project

1 month — Launching in 1–2 months , Freelance Project

The Concept
The Concept

Cozyplace’s booking experience was fragmented and confusing — split across two websites and stretched over five pages. Users faced information overload, inconsistent UI, complex package structures, and a mobile-unfriendly design, leading to high drop-off rates and an increase in manual bookings via WhatsApp.

Cozyplace’s booking experience was fragmented and confusing — split across two websites and stretched over five pages. Users faced information overload, inconsistent UI, complex package structures, and a mobile-unfriendly design, leading to high drop-off rates and an increase in manual bookings via WhatsApp.

Adaptation
Adaptation
Featured By
Featured By

The redesign is expected to streamline booking, leading to increased conversion rates and reduced manual bookings, while enhancing user satisfaction through improved navigation and mobile optimization. Consolidating the website will strengthen brand cohesion and simplify back-end management. Ultimately, the one-page booking system is designed to boost online booking conversions by providing a clear and efficient user experience. 🚀 The new platform is set to launch in 1-2 months, marking a major step forward in digital transformation for Cozyplace.

A dark mode color palette was intentionally chosen to evoke the ambiance of a cinema or movie theater. This aesthetic enhances the user's immersion and aligns with Cozyplace's core offering of private movie screenings. While Cozyplace's primary brand colors are green and orange, the design strategically utilizes a vibrant orange for call-to-action (CTA) buttons. This choice ensures that key interactive elements stand out prominently against the dark background, guiding users through the booking process. To maintain brand recognition, the brand's green color is subtly incorporated into the website's footer, providing a consistent visual link to Cozyplace's established branding. The use of a limited color palette ensures visual harmony and prevents overwhelming the user.

A dark mode color palette was intentionally chosen to evoke the ambiance of a cinema or movie theater. This aesthetic enhances the user's immersion and aligns with Cozyplace's core offering of private movie screenings. While Cozyplace's primary brand colors are green and orange, the design strategically utilizes a vibrant orange for call-to-action (CTA) buttons. This choice ensures that key interactive elements stand out prominently against the dark background, guiding users through the booking process. To maintain brand recognition, the brand's green color is subtly incorporated into the website's footer, providing a consistent visual link to Cozyplace's established branding. The use of a limited color palette ensures visual harmony and prevents overwhelming the user.

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